Business Process Excellence Expert (m/w/d)

Purpose:

Drive continuous improvement and optimization of site business processes across departments. Enhance efficiency, agility, and simplification by collaborating with cross-functional teams and leading transformative initiatives.

Scope:

Lead Lean, Six Sigma, and Organizational Change Management (e3+) initiatives. Support strategic goals while delivering 3%-5% COP savings annually. Act as a change champion and coach for process transformation.

Key Responsibilities:

• Map, document, and analyze current business processes to identify inefficiencies and improvement opportunities.
• Redesign workflows to enhance efficiency, reduce costs, and improve adaptability.
• Integrate new technologies like AI/ML and automation to streamline operations.
• Establish and monitor metrics/KPIs to measure and improve process performance.
• Identify and mitigate risks in new and existing processes.
• Lead change management efforts, ensuring smooth implementation and stakeholder buy-in for process changes.
• Foster a culture of continuous improvement through training, certifications, and coaching.

• Minimum of 5+ years of experience in a manufacturing or operations management role, with a strong focus on Business Process Management and Business Process Reengineering (BPR) , Operational Excellence, Continuous Improvement, or Lean Manufacturing.
• Bachelor’s degree in technical field or equivalent work-experience
• Self-starter with the ability to produce measurable success
• Excellent knowledge of lean management in office environment and problem-solving methodologies
• Strong financial and business management acumen with an eye for identifying opportunities to achieve efficiencies
• Strong digital acumen with relevant experience in Power BI, RPA and AI/ML
• Experience managing cross-functional teams and driving projects from inception to successful completion
• Excellent project management skills with the ability to lead complex projects, manage timelines, and deliver results.
• Strong analytical skills with a data-driven approach to solving problems and driving process improvements
• Excellent communication, leadership, coaching and interpersonal skills, with the ability to influence and engage employees at all levels.
• Good knowledge of business operations and financial management principles
• Experience in Organizational Change Management
• Proven successful process improvement in key performance indicators, such as cycle time, throughput, or quality and change management implementation
• Fluency in French and English language